From the Desk of Doc Holiday

This specification aims to formalize the Trick-or-Treat Protocol as a stateless, request-response API that can be implemented consistently across all residential nodes in a neighborhood network.

The question isn't whether documentation can create competitive moats—it's whether your company will build them before your competitors do.

In a world where the only constant is change, the companies that thrive are those whose documentation systems are designed to evolve rather than just exist.

Your users are already reading your release notes—the question is whether you're giving them information worth reading.

How do we know if our documentation is actually helping users accomplish their goals?

AI tools are quietly revolutionizing how technical teams communicate with the humans who actually use their products.

Welcome to the multi-repo, multi-audience content coordination nightmare that's quietly strangling SaaS companies everywhere.

The answer involves cognitive psychology, expertise bias, and hidden business costs.

Why your AI-generated content sounds like everyone else's (and how to fix it). The brand voice problem is real, but solvable.

Customer support is drowning in basic questions and new developers take weeks to understand systems that should be straightforward. The culprit is documentation debt.